Hex Empires

Refund policy

If something went wrong with a purchase, contact us within 14 days and we'll look into it.

Memberships can be cancelled at any time from Manage billing; you keep access until the end of the paid period.

Crowns that have already been spent cannot be refunded.

Refunds go back to the original payment method through Stripe.

Plain-language summary. Last updated 2026.